Privacy Policy

Short version: we collect the minimum needed to run an account-based learning platform. We don't sell data, don't run ads, and don't profile you. Long version below.

What we collect

• Email address — at signup, to identify your account and send sign-in links.
• Lesson completion records — which lessons you've finished, so we can show progress and sync it across your devices.
• Saved snippets — only when you explicitly hit “save” on a code snippet. They stay tied to your account.
• Anonymous page-view analytics — via Vercel Analytics. This is cookie-less, doesn't use device fingerprinting, and counts only aggregate page views.

What we don't collect

• No third-party tracking pixels (no Meta Pixel, no Google Tag Manager, etc.).
• No advertising IDs.
• No behavioural profiles or marketing segmentation.
• No keystroke logging or session replay.

Claude API keys (if you use AI features)

If you bring your own Anthropic / Claude API key to use AI tutoring, that key is stored only in your browser's localStorage. It never touches our servers. It is never transmitted to us. It is only ever sent from your browser, directly to Anthropic's API. Clear your browser storage and the key is gone.

Payments

All payments are handled by Razorpay. Your card number, UPI ID, CVV, OTP, and bank details are entered into Razorpay's secure widgets and never touch our servers. We receive only your subscription status (active / cancelled / past due) and an opaque payment ID for our records.

Cookies

We use a single first-party session cookie to keep you signed in. That's it — no tracking cookies, no third-party cookies, no advertising cookies. If you sign out, the cookie is cleared.

How we use your data

• Provide and improve the Service.
• Sync your lesson progress and saved snippets across devices.
• Email you sign-in magic links when you request one.
• Send occasional service-critical notices (price changes, security updates, account issues). These are rare.

Marketing emails

We don't send marketing emails. The only emails you'll receive from us are sign-in links and occasional service-critical notices. There's no “weekly newsletter” to unsubscribe from because we never started one.

Sharing & subprocessors

We do not sell your data. We do not share it with third parties for marketing. The only services that touch your data are operational subprocessors that help us run the platform:

• Vercel — hosting and anonymous analytics.
• Neon — managed Postgres database where account data lives.
• Resend — transactional email delivery (sign-in links, service notices).
• Razorpay — payment processing.

Your rights

You can request a copy of your account data, or delete your account and all associated data, by emailing neuraedge@zohomail.in from your registered email. Deletion is completed within 30 days.

Data retention

• Account data (email, progress, snippets) — until you delete your account.
• Server logs — 30 days, then rotated.
• Payment records — retained as required by Indian tax law (typically 7 years).

Children

PyLearnHub is not directed at children under 13. If you're under 13, please ask a parent or guardian to set up an account on your behalf and supervise its use. If we discover an account belongs to someone under 13 without parental consent, we'll delete it.

International transfers

Our infrastructure runs on Vercel and Neon, with primary regions in India and Singapore. If you access PyLearnHub from outside these regions, your data may be processed there. We rely on standard contractual protections with our subprocessors.

Changes to this policy

If we materially change this policy, we'll email registered users and show a banner on the site at least 14 days before the change takes effect.

Contact

Privacy questions, data requests, or general concerns? Email neuraedge@zohomail.in and we'll respond within 2 business days.